FAQ

1. What is P2P Trading?

P2P Trading (Peer to Peer), also known as C2C Trading (Customer to Customer) in some regions, allows users to trade with each other on a P2P platform, exchange, or marketplace.

The P2P platform acts as an intermediary in transactions, providing buyers and sellers with a platform to list their offers. At the same time, security and timely delivery of digital assets during the execution of the transaction are ensured.

2. Are the offers I see on the P2P platform published by Binance?

The offers on the P2P market are not published by Binance. Binance merely provides a platform for P2P trading, and offers are published by individual users.

3. What guarantees do P2P traders have?

All online transactions are protected by an escrow system. When you place an advertisement, the amount specified in it is automatically transferred from the replenishment wallet owned by the seller to the escrow account. If the seller decides to disappear with your money and doesn't transfer the cryptocurrency you purchased, our support team will transfer the cryptocurrency from the escrow account to your wallet.

When acting as a seller, never transfer assets until you are sure you have received payment from the buyer. Keep in mind that some payment methods used by buyers do not support instant payments, allowing the buyer to initiate a refund.

4. Can I trade without verification? What steps need to be taken before trading on the P2P platform?

To access Binance's products and services, including P2P trading, you need to complete the verification process. You can do this in the Verification menu.

Before starting trading on the P2P platform, you need to enable SMS authentication and at least one type of 2FA authentication (email, Binance/Google Authenticator, or security key) in the Security menu.

5. Is the P2P service available on both the web and the app?

You can buy and sell cryptocurrency and fiat on the P2P platform on the Binance.com website and in the Binance app. You can view supported currencies on the P2P market. P2P trading is available for versions 1.17.0 (Android) / 2.6.0 (iOS) and higher.

6. What fees are charged for transactions on Binance P2P

Binance P2P charges fees to makers for each completed order. Fee information:

*Please note that additional fees may be charged by some payment service providers.

7. How is the order fulfillment rate calculated over 30 days?

The order fulfillment rate over 30 days = 1 - the total number of canceled orders in the last 30 days / the total number of completed orders in the last 30 days.

If you are a buyer and you canceled a P2P order, it will affect your fulfillment rate and will not impact the seller's metrics.

If you are a seller and a buyer does not accept the order or does not complete the payment, it will only change the buyer's order fulfillment rate.